superglu.aiAI Email Agent for Plumbers
Reply to every job enquiry instantly — even when you are under a sink.
The problem: leads go cold while you are on site
You are elbow-deep in a bathroom refit when your phone buzzes. Another enquiry. Someone with a leaking tap, someone wanting a quote for a new boiler, someone asking if you cover their area. You cannot stop mid-job to type out a thoughtful reply. By the time you get home at 7pm, scrub the copper paste off your hands, and open your inbox, half those people have already called another plumber.
The maths is brutal. A plumber who takes two hours to reply to an enquiry loses roughly half their leads. The ones who reply within fifteen minutes book the job almost every time. But you are not sitting at a desk — you are running between callouts, crawling under floorboards, and driving across town. Fast replies and hands-on work do not mix.
How Superglu solves it
Superglu gives your plumbing business an AI email agent that replies to enquiries within minutes — not hours. You tell it your services, your pricing, your service area, and your availability. When an enquiry lands, the AI sends a professional, specific reply that answers the customer's question and asks the right follow-ups: what is the issue, where are you based, when do you need it done.
You get qualified leads waiting in your inbox when you finish work. No more scrambling to reply. No more lost jobs. The AI handles the back-and-forth so you can focus on the work in front of you.
Example: a customer emails about a leaking tap
Kitchen tap dripping badly
Hi, my kitchen tap has been dripping for a few days and it is getting worse. I think the washer might need replacing but I am not sure. Are you available this week? I am in BT9, just off the Malone Road. Thanks, Claire
Re: Kitchen tap dripping badly
Hi Claire, thanks for getting in touch. I cover the BT9 area and have availability on Thursday afternoon and Friday morning this week. A dripping tap is usually a straightforward fix — most commonly it is a worn washer or cartridge. The job typically takes under an hour, and I charge a £55 callout fee plus parts. Could you let me know which day suits, and whether it is a mixer tap or separate hot and cold? I will get you booked in. Cheers, Ciaran
Example: a landlord needs a boiler service
Annual boiler service for rental property
Hi there, I have a rental property in BT7 that needs its annual boiler service. It is a Worcester Bosch combi, about four years old. Can you do the service and issue a landlord gas safety certificate? What is your availability like over the next couple of weeks?
Re: Annual boiler service for rental property
Hi Paul, thanks for the enquiry. Yes, I am Gas Safe registered and can carry out the annual service and issue a CP12 landlord gas safety certificate. For a Worcester Bosch combi, the service is £85 and the certificate is included. I have availability next Tuesday or the following Thursday. BT7 is well within my service area. Would either of those days work for you? I will need access arranged with the tenant if you will not be there yourself. Cheers, Ciaran
Frequently asked questions
How does an AI email agent work for a plumbing business?
You describe your plumbing business in plain English — your services, pricing, service area, and availability. The AI uses this to reply to inbound email enquiries on your behalf. When someone emails about a leaking tap or a boiler service, the AI responds within minutes with your availability, rough pricing, and the right follow-up questions. You review leads when you finish work, not between jobs.
Will customers know they are emailing an AI?
No. The AI writes in a natural, professional tone that matches how you would reply. It uses your name, your business details, and your pricing. Customers receive a helpful, specific reply — not a generic autoresponder message. Most cannot tell the difference.
Can the AI handle emergency plumbing enquiries?
Yes. You can configure the AI to recognise urgent keywords like burst pipe, flooding, or no hot water, and prioritise those replies. It can explain your emergency callout rates and availability, and flag the enquiry for your immediate attention via email notification.
What if someone asks about a service I do not offer?
The AI knows exactly what services you provide. If someone asks about something outside your scope — gas work when you are not Gas Safe registered, for example — it will politely explain that and suggest they look for a specialist. It never promises work you cannot deliver.
Stop losing jobs to slow replies
Set up your AI email agent in minutes. Describe your plumbing business, get a dedicated email address, and start replying to enquiries instantly. Try it free.